Privacy Policy
Privacy Policy
Last updated: 25 March, 2026
KMG Retail (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit or make a purchase from https://kmgretail.com.
1. Information We Collect
We may collect the following types of personal information:
- Personal details such as your name, email address, phone number and delivery address
- Order information including products purchased, payment method and transaction details
- Account information if you create an account on our website
- Technical data such as IP address, browser type and device information
- Communication data when you contact us via email, WhatsApp or contact forms
2. How We Use Your Information
We use your personal information to:
- Process and fulfil orders
- Manage payments, deliveries and returns
- Communicate with you about your orders or enquiries
- Improve our website, services and customer experience
- Send marketing communications where you have opted in
- Comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell your personal data.
We may share your information with trusted third parties only where necessary, including:
- Payment service providers Paystack
- Delivery and logistics partners Aramex
- Website hosting and technical service providers
- Legal or regulatory authorities where required by law
All third parties are required to handle your data securely and in accordance with applicable data protection laws.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality and user experience.
Cookies help us to:
- Remember your preferences
- Understand how visitors use our website
- Improve site performance
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting or reporting requirements.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss or misuse.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on applicable data protection laws, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to or restrict certain processing activities
- Withdraw consent for marketing communications at any time
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Company Name: Fashion Retailers Limited
Trading Name: KMG Retail
Registered Address: UNN.HSE. BEHIND STATE HOUSING LTD RING ROAD WEST
Email: Info@kmgretail.com
Phone / WhatsApp: +233 (0) 55 633 6666
Company Registration Number: CS112492019
By using our website, you acknowledge that you have read and understood this Privacy Policy.